His business is absolutely amazing! Their customer service is top-notch as well as their work.
My fiancé had my ring custom made, he showed them a picture and they reproduced it perfectly. I had to get it re-sized and when I did, not only did I get to meet this amazing family, their customer service is awesome. I also injured my finger with my ring on it, and they fixed my damaged ring and it was back on my finger the next day!